Village of Burnham, Illinois

The Village of Burnham (“Village,” “we,” “our,” or “us”) is committed to protecting the privacy of our residents, visitors, and all individuals who interact with our website, social media platforms, and online services. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard your data.

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1. Information We Collect

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We may collect the following types of information when you interact with the Village of Burnham through our website, online services, or community programs:

• Personal Information: Such as your name, email address, mailing address, phone number, and other details you voluntarily provide (for example, when submitting forms, signing up for newsletters, or requesting municipal services).

• Payment Information: If you use online bill pay or make donations, we may collect limited payment details necessary to process transactions. These are handled securely through our third-party payment processors.

• Non-Personal Information: Such as IP addresses, browser types, device information, and site usage data collected through cookies or analytics tools.

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2. How We Use Information

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The Village uses collected information to:

• Provide municipal services and respond to resident inquiries.

• Process payments for utilities, permits, and other village-related services.

• Communicate updates, newsletters, alerts, and important community information.

• Improve the functionality, security, and usability of our website and online platforms.

• Comply with applicable laws and fulfill official government responsibilities.

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3. Information Sharing and Disclosure

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The Village of Burnham does not sell or rent personal information to third parties. We may share limited information in the following circumstances:

• Service Providers: With vendors or contractors who perform services on behalf of the Village (e.g., payment processing, website hosting, or IT support).

• Legal Compliance: When required by law, regulation, court order, or in response to a valid legal request.

• Public Records: Certain information may be subject to disclosure under the Illinois Freedom of Information Act (FOIA), unless exempt by law.

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4. Data Security

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We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and the Village cannot guarantee absolute security of your information.

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5. Cookies and Tracking Technologies

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The Village’s website may use cookies or similar technologies to enhance user experience and gather site analytics. You may adjust your browser settings to refuse cookies, but some website features may not function properly.

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6. Third-Party Links

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Our website and communications may include links to third-party websites or services. The Village of Burnham is not responsible for the privacy practices or content of those external sites.

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7. Children’s Privacy

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The Village does not knowingly collect personal information from children under the age of 13. Parents or guardians who believe their child has submitted personal information may contact us to request its removal.

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8. Your Choices

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• You may opt out of receiving newsletters or communications by following the unsubscribe instructions in emails.

• You may request access to or correction of your personal information by contacting the Village Clerk’s Office.

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9. Updates to This Policy

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The Village may update this Privacy Policy from time to time to reflect changes in laws, technology, or municipal practices. Updates will be posted on our website with the “Effective Date” above.

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10. Contact Information

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If you have questions or concerns about this Privacy Policy, please contact:

Village of Burnham
14450 S. Manistee Ave.
Burnham, IL 60633